All towbars purchased directly from Auckland Towbars come with a Lifetime Guarantee, in accordance with the terms set out below (the “Guarantee”). If you have any queries in relation to the Lifetime Guarantee, you can contact us at email@example.com
All towbars supplied by Auckland Towbars are designed and manufactured to meet or exceed the requirements of NZS5467
Your towbar will be covered by the Lifetime Guarantee for the lifetime of the Towbar, subject to the conditions and exclusions described in this Guarantee.
The Lifetime Guarantee will only apply for as long as the vehicle remains in the ownership of the individual who purchased the towbar or who first had the towbar fitted (if not the purchaser). The Lifetime Guarantee cannot be transferred to subsequent owners of the vehicle. Subject to the towbar being used and cared for as set out in this Guarantee, Auckland Towbars will replace or repair free of charge any parts of your towbar which are faulty because of materials or workmanship during the lifetime of your towbar.
Detachable towbars purchased directly from Auckland Towbars are guaranteed for two years from delivery as long as the vehicle remains in the ownership of the individual who purchased the Towbar or who first had the Towbar fitted (if not the purchaser). This guarantee cannot be transferred to subsequent owners of the vehicle. For the avoidance of doubt the Lifetime Guarantee does not apply to towballs or accessories.
All ECU modules have a 3 year warranty.
While Auckland Towbars suppliers willingly take responsibility for their materials and workmanship, you could damage your towbar by failing to use or care for your towbar correctly. Therefore, your towbar will only be covered by the Lifetime Guarantee if you have used and cared for your Towbar correctly in accordance with the use and care requirements which are set out in the rest of clause 4 below.
The vehicle application is stated on the installation instructions provided with your towbar. However, due to the constantly changing model and vehicle specifications Auckland Towbars cannot guarantee that the towbar is suitable for every model variant, especially those not originally intended for the NZ market. If you are in any doubt about installation of your towbar, please call Auckland Towbars for advice before commencing installation.
The following points must be observed during installation:
All towbars supplied by Auckland Towbars have a minimum of a 3 stage paint finish which benefits little from additional coating. Where any further paint coatings are to be applied we recommend that you test any coating on a small unexposed area of the towbar before painting the entire towbar.
The towbar is subject to an extremely harsh environment due to it being located ‘under body’. Due to the high potential of stone chips, exhaust fume build up etc; Auckland Towbars cannot offer any guarantee on how long the Towbar will remain free from rust. However, Our suppliers use the most modern and comprehensive pre-treatment and painting systems to ensure that the Towbar will remain rust free for the maximum period.
After 500 kms of towing and thereafter every year you must inspect your Towbar and:
The following circumstances are likely to cause harm to your Towbar through inappropriate use or care and will have the result that your Towbar is not covered by this Guarantee (unless covered under paragraph 2 above):
This Guarantee does not confer any rights other than those expressly set out above and does not cover any claim for indirect or consequential loss or damage.
This Guarantee is offered as an extra benefit to and does not affect your statutory rights.